Quality Assurance

Quality Assurance - Training

Training

Training Topics

As a recognized leader in the California commercial Facility Services industry, BSM places great emphasis on training. We devote many of our resources to increasing employee trade technique and safety skills because it results in so many positives: high quality end results, satisfied customers, higher morale, reduced turnover, and fewer workplace injuries.

A sample of our training topics may include the following:

BSM Introduction, Policies and Work Rules
Client's Company Policies and Work Place Rules for Vendors
Proper Equipment Operation
General Technical Procedures
Specialized Technical training as required
Proper Chemical Usage
Safety in the Workplace

One-on-one Skills Development

Our mentor program partners a new employee with an experienced trainer. Here the trainer working directly with the new employee until the new employee demonstrates a clear understanding and performance level acceptable to BSM quality standards. Once the trainee demonstrates the skills required to meet BSM's quality standards, a supervisor promotes the new employee to a permanent job site.

Safety Saves

By emphasizing safety in conjunction with our training program, we have been very successful in reducing workplace injuries. As a result, our employees work safer and our insurance costs are kept in check. BSM passes on the benefits of our safety record to our customers through janitorial service rates that are among the most competitive in the industry.

Equipment

BSM uses top-of-the-line equipment. Though our competitors may make this claim, it has no value unless their staff is well trained in using and maintaining those investments. Our employees recognize the value of our capital assets and are proud to work with quality tools and equipment day in and day out.